Xbajee88 FAQ — Frequently Asked Questions in Bengali

Xbajee88's 200% Welcome Bonus No separate code is needed to receive the bonus — simply register successfully and make your first deposit, and the bonus will be added automatically.

Steps:

• on the registration page and open an account.
• Verify your mobile number with an OTP.
• Via bKash, Nagad, or Rocket Minimum ৳500 Make a deposit.
• A 200% bonus on your deposit amount will be credited to your bonus wallet — up to a maximum of ৳10,000.
• Place bets using your bonus. Once the required turnover is met, it will be converted to your cash balance.

The turnover requirement is generally 5x to 10x. Full terms and conditions Bonus Page and Terms & Conditions Bonus validity is generally 30 days from the date it is credited.

Xbajee88's responsible gaming tools are available under the "Responsible Gaming" section in Account Settings. After logging in, click the profile icon and look for this section.

What you can do:

• Deposit Limit: Set a maximum deposit amount on a daily, weekly, or monthly basis.
• Betting Limit: Set how much you want to bet within a given time period.
• Loss Limit: Betting will automatically stop once a specified loss limit is reached.
• Cooling Off: Temporarily suspend your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: To permanently close your account, please contact support.

Limit reductions take effect immediately. Increasing a limit requires a 24-hour waiting period to prevent impulsive over-betting. For more details, visit the Responsible Gaming Page See details.

No separate application is needed to join xbajee88's VIP Program — points accumulate automatically as you bet regularly, and your level increases accordingly. There are five VIP levels in total: Bronze, Silver, Gold, Platinum, and Diamond.

Benefits at each level:

• Bronze: Monthly cashback up to ৳500, plus access to exclusive promos.
• Silver: Cashback up to ৳2,000 and faster withdrawal processing.
• Gold: Cashback up to ৳5,000, dedicated support line.
• Platinum: Cashback up to ৳15,000, a personal account manager, and custom bonuses.
• Diamond: Maximum cashback, invitations to exclusive events, and zero waiting time on withdrawals.

VIP levels are updated based on your monthly betting activity. Check your current points and level from the account dashboard.

All promo offers at xbajee88 Bonus Page and Voucher Page available. After logging in, active offers will also appear at the top of your dashboard.

Offer Update Schedule:

• Daily Offers: New daily offers go live every night at midnight.
• Weekly Promo: A new weekly bonus is added every Monday.
• Tournament Offers: Special offers go live ahead of major cricket or football tournaments.
• Seasonal Campaigns: Exclusive campaigns run during Eid, Pohela Boishakh, and major tournaments like the World Cup.

Keep push notifications enabled on the mobile app to get instant alerts when new offers are available. If you don't have the app, Download Page to download.

There are three main ways to get support at xbajee88 — all available in Bengali:

• Live Chat: Click the chat icon at the bottom right of the platform. 24 hours a day, 7 days a week Active. Average response time: 3–5 minutes. For urgent matters, this is the fastest option.
• Email: Email us at support@xbajee88.xyz. For complex issues, include screenshots or transaction reference numbers. Typically, 2 to 4 hours Response time is within a maximum of 24 hours.
• VIP Support: Gold-tier VIP members and above can reach out through a dedicated channel — chat directly with your account manager from Account Settings.

Having your account number and a brief description of the issue ready before contacting support will help speed up the resolution. The xbajee88 support team will never ask for your password or OTP — if you receive such a request, report it immediately.

Xbajee88 regularly hosts tournaments and leaderboard competitions where top players win bonuses and prizes. In most cases, no separate registration is required — though in some instances, Bonus Page and click the "Join" button.

General Terms:

• Points accumulate when you place bets during the designated competition period.
• Leaderboard position is based on total bet amount or number of wins — conditions vary per competition.
• Prizes are available for the top 10 or 20 players — typically cash bonuses or free bets.
• Reward bonuses are credited to your bonus wallet within 48 hours after the competition ends.
• Bets placed at odds below the minimum specified in the terms may not count toward points.

List of current and upcoming tournaments Bonus Page and on the Case Studies page Keep app notifications turned on to stay updated on new tournaments.